The Practice will be closed on Tuesday 17th March for the St Patricks day bank holiday. If you have an URGENT medical problem on the 17th March please contact North & West urgent care on 02890744447.
To help reduce the potential spread of infection, we are advising all patients to phone before coming to the surgery.
When you ring us, our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or a cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.
If appropriate, you may receive a call back from a GP or be given other relevant advice.
If you need a repeat prescription, please contact the practice via telephone or re order using our online reordering facility available on this website.
Please see further information below:
As of the 13th March 2020 ALL APPOINTMENTS - will be triaged by the GPs. If you feel you need seen URGENTLY, please contact the Surgery on 02890 323973 and the Receptionist will take your contact details and a GP will assess your illness and respond appropriately. PLEASE DO NOT ATTEND THE SURGERY UNLESS INSTRUCTED TO DO SO.
As of the 16th March 2020 access to the Practice will be granted only to those patients instructed to attend by the GP. During this challenging time patients are not to attend the practice to order medication and should do so via telephone or via our online reordering facility.
I must reiterate to all patients that these measures are temporary. We value all of our patients and have put procedures in place to limit the spread of infection.
On the 13th March 2020 nominated pharmacy settings will be reactivated , this means that your prescription will go directly to your chosen pharmacy so there is no need to come to the practice to collect. If you have never indicated a pharmacy please discuss this with the receptionist who will advise you appropriately.
If you have been in contact with an individual who has been confirmed as having the Coronavirus & have any of the following symptoms:
- Difficulty breathing
We have attempted to create ease of access for patients who feel that they may be experiencing symptoms of the virus by creating a separate telephone line which is available Monday -Friday from 8.30-10am & 2-3pm with the exception of a Wednesday when we close half day. If you are contacting the Practice with the abovementioned symptoms please call 07510998680 during the times stated.
IMPORTANT INFORMATION IN RELATION TO NEW REGISTRATIONS
As of the 2nd September 2019 our practice list will close temporarily. This means that we will not be in a position to accept any new patients onto our practice list. Our Practice list will re-open on 1st May 2020
Updated Telephone information
The practice can be contacted via telephone weekdays between the hours of 8.30 am - 12pm & 2pm -6pm with the exception of a Wednesday when the Practice closes half day. If you are calling the practice between the hours of 12pm - 2pm with a medical emergency that cannot wait listen carefully for the emergency line number which will enable you to contact the practice. (this number is subject to change so please do not save it)
Our repeat prescript line is in operation from 1pm-3pm weekdays Tel : 02895313154.
Information relating to Open Treatment Rooms
We no longer provide an open access treatment room facility.
Should you require an appointment with a Nurse please contact reception who can assist in finding you a suitable appointment.
PATIENT REGISTRATION INFORMATION
AS OF THE 4TH JANURARY 2019 OUR PRACTICE RADIUS WILL REDUCE FROM 10 MILES TO 5 MILES. THIS SIMPLY MEANS THAT IF YOU LIVE MORE THAN 5 MILES FROM OUR PRACTICE WE WILL BE UNABLE TO PROCEED WITH YOUR REGISTRATION & RECCOMEND THAT YOU SEEK REGISTRATION WITH A PRACTICE CLOSER TO HOME.
PATIENTS WHO ARE ALREADY REGISTERED WITH OUR PRACTICE WHO LIVE FURTHER THAN 5 MILES OUTSIDE OUR RADIUS WILL REMAIN REGISTERED UNTIL SUCH TIMES AS THEY MOVE ADDRESS.
In an attempt to improve call waiting times we have introduced a Repeat Prescription line. The line will be in operation weekdays from 1pm-3pm . Telephone requests for repeat prescriptions will only be dealt with during these allocated times. Outside of these hours Patients should avail of our online reordering facility or alternatively visit the practice.
The Repeat Prescription line number is
0 28 9 5 3 1 3 1 54
THE VERE FOSTER MEDICAL PRACTICE
MAIN SURGERY BRANCH SURGERY
132-136 Sandy Row 475 Falls Road
BT12 5EY BT12 6DD
Tel: 02890 323973 Tel: 02890 312292
Fax: 02890 244334 Fax: 02890 242044
Your information, privacy and the Law.
How we use your medical records
The use and sharing of personal information forms an essential part of the provision of health and care, benefiting individual patients, often necessary for the effective functioning of health and social services and sometimes necessary in the public interest. Nevertheless your doctor has a strong legal and ethical duty to protect patient information and all information you share with your doctor is kept confidential.
This practice is committed to observing the laws on data protection and confidentiality concerning your medical record and all uses and sharing of your information.
We share information about you with health professionals who are involved in providing you with care and treatment. This is on a need to know basis and, normally, event by event.
Some of your health information (including your name, address, allergies and medications) is automatically copied to the Northern Ireland Electronic Care Record.
Some information about you is shared with national screening campaigns such as Flu and Diabetes eye screening.
Information about you in non-identifiable form is used to manage the NHS and make payments.
Information about you in non-identifiable form is used to check the quality of care provided by the NHS.
Information about you in non-identifiable form may be used for medical research. Where identifiable information may be required we will first seek you consent.
We will share information when the law requires us to do, for instance when we are inspected or reporting certain illnesses or safeguarding vulnerable people.
We use a third party group for postage. Postage is collected daily in sealed envelopes and delivered for posting. The same group provide a courier service transporting prescriptions between our two sites. These prescriptions are secured in a sealed carrier. We share no information with this group apart from your address details which are on any correspondence addressed to you.
1) Data Controller contact details
The Vere Foster Medical Practice
2) Data Protection officer
Laura Dowds (Practice Manager)
(Site updated 20/03/2020)